Frequently Asked Questions 


How do I decide which size (standard or large) to order?

There are exceptions, but folks over 5 feet 9 inches generally prefer the large size. The standard size also works best with narrow desk openings (as narrow as 30 inches).


Where's the rest of if? Aren't chairs supposed to have arm rests and a back for lumbar support?

If we were all in ideal health, we would prefer to sit on the floor as our pelvis was brilliantly designed to do. With no arms or back to inhibit your movement, you can keep your focus on your work as you transition between a variety of healthy sitting positions.

To be honest, the inventor, Pack Matthews, put a back on the first prototype because of tradition! He soon found out that once the great posture that the Soul Seat facilitates shows up, a conventional back is superfluous. When we use the Soul Seat, we need lumbar support about as much as toddlers sitting on the floor, or when we’re standing. We don’t run around providing lumbar support to our guests standing around at a cocktail party. We’re better off without that crutch being available right there in reach. 


What's with the price? I can get a swivel chair with a back included at Staples for $59!

There are three major factors behind the pricing of the Soul Seat:

1. The price represents the fair compensation of our local artists who help us handcraft each chair and flow desks.

2. The price represents the value customers have reported compared to their conventional office chairs: fewer trips to the chiropractor, greater focus at work, better posture, etc.

3. We do not cut corners, and are committed to preserving our bodies as well as the planet with sustainable materials and practices.


Do the Soul Seats with wooden legs swivel?

No, the wooden legs provide a solid, stationary seating experience. If you like to roll around your office from workstation to workstation, you’ll probably prefer the office chair model that swivels.


Are both cushions adjustable in height?

Yes! They are designed for you to adjust the small cushion (perch) to your flexibility or particular postures you prefer. Then you adjust the lower cushion to get the best height relative to your workspace. We recommend that you adjust the overall height so your elbows are just above the height of your work, allowing your shoulders to be relaxed and wrists slightly lower than elbows. But of course, you’re going to be moving a lot as well, getting up every 30 minutes or so, perhaps switching to a standing position for a while. If you haven’t considered being in continual motion contact us for recommendations of adjustable standing desks.


The Soul Seat looks like it would be uncomfortable. Is there a place where can I try one before I purchase?

Most people who haven’t had a chance to sit on a Soul Seat assume it will be uncomfortable. But once they try it, we call it the "Soul Seat Sigh". That smile, the relaxing “Ahhh” that folks express as they have their first experience on the Soul Seat. It’s a pleasure jolt of recognition when their spine finds an end to its fight with gravity and hips, femurs, pelvis, and back get to work together effortlessly. Folks are transported to a time in their lives when sitting didn’t spark an internal battle. For some folks, they haven’t felt that way in decades.

If you live in Chicago, Austin, Nashville, or Missouri, we can arrange for one of our local reps to set you up with a test run. However, we’re pretty serious about our 90-day money back guarantee, so your purchase is risk-free. We are confident you’ll be pleased with our products. 


How wide of an opening do I need under my desk?

In order to allow room for swiveling and easy movement in and out from under your workstation, allow at least 27 inches for the standard size and 34 inches if you are ordering the large size.


What are the dimensions of the Soul Seats?

The width of the standard size is 25 inches. The width of the large size is 32 inches.

From the floor to the top of the perch (smaller cushion) is 18 inches at the lowest setting and can be raised to over 22 inches with the gas cylinder and perch fully extended.

For the stationary base design (wooden legs) the lowest height of the perch is 17 inches and raises to over 28 inches when both cushions are fully extended.

These are the standard dimensions and can be customized within certain limits to match your situation through choices of gas cylinder and other custom options. Call us to discuss your situation and we'll be happy to accommodate. The only requests we've consistently declined is to install a back and cup holders. We'll be more than happy to explain why. 


Do you ship internationally?

Yes! We have shipped several Soul Seats overseas, and we would be happy to provide you with a shipping estimate. Send us a message with your postal code through our "Contact Us" page, email, or call us at +1 573 268 6589 for the most accurate rate, as we are often able to provide more affordable rates than the website calculated upon checkout.

Please note that we are unable to estimate any applicable duties and/or taxes on your end. 


What fabric is used on the Soul Seat?

Our Soul Seat upholstery is 100% Polyurethane from Ultrafabrics Primera® line. Primera® offers classic leather styling with a soft feel. Ultrafabrics is committed to developing fabric using efficient manufacturing processes, based on conservation of raw materials, toxic-free solutions, and with minimal dependency on natural resources. 

We also offer Soul Seats upholstered in Pendleton Eco-Wise Wool. This wool is Cradle to Cradle Certified by MBDC. Their goal is to manufacture wool in a way that leaves the smallest possible footprint on the earth.